HABC Level 2 Award in Customer Service
Costs: £120.00 per learner - Classroom
Who is this qualification for?
This qualification is aimed at individuals working or preparing to work in a customer service role or where using the telephone is a part of their role.
WHAT DOES THE QUALIFICATION COVER?
• understanding how to work in a customer service environment
• communication in customer service
• the principles of personal performance and development
• the principles of working in a business environment
• working with others in a business environment
Course Duration - 1 Day
Made with Mobirise free web templates