Award in Customer Service

HABC Level 2 Award in Customer Service
Costs: £120.00 per learner - Classroom

Who is this qualification for?
This qualification is aimed at individuals working or preparing to work in a customer service role or where using the telephone is a part of their role.

WHAT DOES THE QUALIFICATION COVER?
Topics include:
• understanding how to work in a customer service environment
• communication in customer service
• the principles of personal performance and development
• the principles of working in a business environment
• working with others in a business environment

Course Duration - 1 Day

Address

88-89 High Street,
Wordsley,
Stourbridge,
England,
DY8 5SB


Contacts

Email: Jayne@hscom.co.uk
Mobile: 07845 238858

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